A workshop on SPM was conducted in Feb 2011 both in Nandyal and Satribari to introduce the concept of SPM and deriving hospital specific goals and objectives. Workshop was facilitated by Ms. Lyn Hill from 4B Serve and Mr. Calum Scott from Opportunity International Australia.

Now physicians can get fast, accurate and reliable results in Haematology, Biochemistry, Microbiology, Serology, Urine analysis and Parasitology.

We look forward to meet the requirements of all the lab investigations in-house. This is indeed a step towards the making the hospital facilities useful for patients who come to the hospitals. It prevents them the hardship of going elsewhere for lab tests.

..the very best way to provide excellent care and service is through focusing on processes.we believe that through identifying, analyzing, and perpetually improving internal processes our facilities can accomplish these objectives most effectively.

A process Re Design workshop was organized in 4B Satribari Christian Hospital from September 20-23. For more details check our blog. Process Re design workshop-HSE Blog

The Global Missions Health Conference exists to inform, train, and equip health care professionals and students to use their medical skills…both the international and domestic mission field.

Learn

1. Discover one innovative idea and the best way to apply it.
2. Take away a greater understanding of medical ministry best practices and how to apply them.

Network

1. Meet people with shared values and vision.
2. Connect with two organizations (exhibitors) that align with your direction.

Mobilize

1. Commit to a specific engagement piece of the missions mosaic.
2. Take away two key tools to make the next step.

Spiritually Encourage

1. Walk away spiritually encouraged.
2. Further your understanding of the biblical foundations for missions

We will be there! Come meet us, or contact us in advance using the Comment form.

Evidence based and protocol driven clinical practice

Optimizing input costs in establishing hospital infrastructure

Deploying carefully evaluated technology for its evidence based benefits

Developing a peripheral network of clinics and pharmacies to meet primary healthcare needs

Developing risk pooling mechanisms so that no one is excluded from accessing healthcare

To achieve this, 4B Healthcare is set up as a social enterprise where social impact and social benefit is the bottom line. Financial sustainability is considered critical in sustaining the social goal over a long period of time.
Financing of this enterprise is done by a group of socially conscious investors for whom social returns are more important than very high market returns. They express their commitment to the social goal by forgoing the market return they could have got if it was a purely commercial enterprise. Social return is monitored via specific social performance management programs.

Image by David Lapetina

As a result of their vision to serve the women in Assam, the foundation stone of Gauhati Women and Children Hospital, a 25 bedded hospital was laid in the year 1923 and in 1926 the first inpatient was admitted. In 1944 the hospital was renamed to American Baptist Mission Hospital and eventually to Satribari Christian Hospital. The late 1970s saw the last of missionaries leaving India and the Baptist Churches taking over the hospital.

Present Status
The Hospital currently has a capacity of 155 beds and not only meets the needs of the local people but also gives services to patients from rural areas surrounding Guwahati and neighboring districts and states.
While many still consider Satribari Christian Hospital an important part of the heritage of the city, it has long lost its place as the cornerstone in the healthcare system of the city. Many reasons may be attributed to this decline, the chief being the inability of the hospital to Keep up with the times, whether in the modernizing of facilities or adapting the services offered according to the changing needs of the city.
4B Healthcare In Satribari
One of the parts of India we have strong links to and love for is the north east.Historically neglected and underdeveloped, but now rapidly growing, the cities in the north-east are unprepared to handle the rise in need in healthcare. The north east also has some o the highest concentration of Mission owned hospitals and religious organizations.
On July 1st 2010 4B Healthcare took over the management of Satribari Christian hospital from the Council of Baptist Churches in North East India (CBCNEI).  Over the next years, we aspire to re-establish the hospital as one of the major centers of quality and service in the region.
Watch the site for news about the New website of 4B Satribari Christian hospital.

Image by pardeshi

Professional Management of Hospitals

We offer professional management in turning ailing and moribund hospitals into self-sustained and socially responsive ventures. One of the biggest subsets of ailing hospitals are the mission or church run hospitals in India, We have systems tailored specifically to the needs to mission hospitals in helping them achieve financial viability while achieving the original mandate and mission of the hospitals.
Prior to definitive intervention, we start with a situation analysis, market survey and community survey. This helps us answer some fundamental questions such as: what is causing the diseased state of the system, what are the interventions needed, what are the services to be provided, how to manage the various stakeholders, what is the kind of healthcare market in the city or town, what are the existing gaps, how can community be reached and access to healthcare provided, what is the kind of human resource capability available in the area. This helps us put in place either an emergency action plan to cut losses and minimize damage, while we work on a total restructuring of the business model and a management takeover, if applicable.

While the key service we provide is management of hospitals, the change from the charity to commercial is not just about management styles, it is a matter of core beliefs and even worldview. A drastic change in the way we look at healthcare, poverty and money are needed to understand how vital it is that charity based healthcare is replaced, and soon.

Access to Capital

Inability to access capital is a key reason for the run down condition of some of the hospitals with a consequent inability to attract professionals and patients. 4B healthcare network has access to such capital. Though most of this capital come in the form of social investments, they come with considerable discipline and rigor that normally is required when capital investments are used. A robust business plan and a credible team to delver on the results is a pre-requisite for such investments to flow.

Human Resource Development & Management

4B Healthcare uses best practices in the industry to attract and retain professionals. 4B Healthcare is not looking for short term gains but is interested in the professional as a whole including his/her career growth, family, personal development etc.

Connected care

India lacks a credible referral system. Patients with simplest of illnesses end up being treated in a tertiary level hospital thus increasing the cost of treatment. Additionally this also stresses the tertiary hospitals. 4B Healthcare intends to model appropriate primary care that is connected seamlessly to secondary and tertiary levels.

Risk Pooling Innovation

One of 4B Healthcare’s pioneering initiatives is partnering with Micro Finance Institutions in modeling micro health insurance products to help reduce out-of –pocket spending among the poor.
We are also working on finding alternate payment methods for hospitalized patients, who would otherwise borrow money or sell assets to pay for care.

Research

Realizing that these are uncharted waters, we, at 4b realize that all our ventures need supporting by good research and so we are actively involved in designing and implementing studies to evaluate health systems, efficiency of care delivery, accessibility of healthcare and how to make the system universally accessible.

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